LEGAL

Terms of Service

Last updated: 1 October 2025

1. About these terms

These Terms of Service govern your use of the website mayosis.digital and any services provided by MAYOSIS (a digital marketing agency registered in Dehradun, Uttarakhand, India under the Udyam registration scheme). By accessing this website or engaging our services, you agree to these terms. These terms are governed by the laws of India. Disputes are subject to the jurisdiction of courts in Dehradun, Uttarakhand.

2. Services

MAYOSIS provides digital marketing services including (but not limited to) search engine optimisation, Google and Meta advertising campaign management, social media marketing, influencer and creator campaign management, web development, and AI automation. Detailed scope of work, deliverables, timelines, fees and payment terms are specified in the individual proposal or service agreement provided to each client. In the event of any conflict, the individual service agreement takes precedence over these general Terms of Service.

3. Use of this website

You may use this website for lawful purposes only. You agree not to: • Use the site in any way that breaches applicable law or regulation • Use the site to transmit unsolicited commercial communications • Attempt to gain unauthorised access to any part of the website or its infrastructure • Reproduce, redistribute or sell any content from this website without written permission We reserve the right to terminate access to this website for any person violating these terms.

4. Intellectual property

All content on mayosis.digital — including text, graphics, logos, and design — is the property of MAYOSIS or its licensors and is protected by applicable intellectual property laws. You may not reproduce or use this content without prior written consent. Work created for clients (campaigns, website content, creative assets) is subject to the intellectual property terms specified in the individual service agreement.

5. No guarantees on results

Digital marketing involves factors outside our control, including search engine algorithm changes, platform policy changes, market competition and consumer behaviour. MAYOSIS does not guarantee specific results such as particular rankings, a specific number of leads, or a specific return on ad spend. We commit to consistent, best-practice effort, transparent reporting, and fast adjustments when something is not working.

6. Client responsibilities

Clients are responsible for: • Providing accurate business information and timely access to accounts and assets needed for the engagement • Ensuring that any content they provide to MAYOSIS does not infringe third-party rights • Maintaining compliance with platform terms (Google Ads, Meta Business Suite, etc.) for their own ad accounts • Paying invoices by the due date specified in the service agreement

7. Ad spend and account ownership

For performance marketing (Google Ads, Meta Ads) services, ad spend is paid directly by the client to the advertising platform. MAYOSIS does not hold or manage client advertising budgets. Client ad accounts remain owned by and in the name of the client at all times. MAYOSIS manages the accounts as an authorised manager or partner.

8. Payment

Management fees are invoiced as agreed in the service agreement (monthly, per project, or per campaign). Invoices are due within the payment period specified in the agreement. Late payments may result in suspension of services. We reserve the right to charge interest on overdue amounts as permitted by applicable Indian law.

9. Limitation of liability

To the maximum extent permitted by law, MAYOSIS shall not be liable for: • Indirect, incidental, or consequential losses arising from use of our services • Loss of revenue or business resulting from platform changes, algorithm updates, or competitive factors outside our control • Any third-party claims arising from content provided by the client Our total liability to any client for any claim shall not exceed the fees paid to us in the 3 months preceding the claim.

10. Termination

Either party may terminate the engagement by providing notice as specified in the service agreement (minimum 15 days written notice for month-to-month contracts, unless otherwise agreed). On termination: • Access to managed accounts is transferred back to the client • Any outstanding invoices for work completed remain payable • Client retains all data and assets created under the engagement unless otherwise agreed

11. Changes to these terms

We may update these Terms of Service. The "Last updated" date reflects when changes were last made. Continued use of this website after updates constitutes acceptance. Active clients will be notified of material changes to terms affecting their engagement.

12. Contact

For questions about these terms: Email: mayosis.digital@gmail.com Business hours: Monday to Saturday, 10:00 AM to 6:00 PM IST